Our care teams are taking extra precautions and have implemented additional safeguards to minimize exposure and support your safety in our care. Now more than ever, we understand that getting the care you need as safely as possible is top of mind for you and your family. The right care at the right time is also critical for your long-term health. We are fully prepared to care for you and your family. Our commitment to compassionate, personalized care remails unchanged.
New care experience-Strict safety precautions
- Screen for fever, cough, and/or flu-like symptoms – Patients are being screened at their appointment reminder phone call and upon arrival. For any signs of fever, significant cough, and/or flu-like symptoms such as body aches, headache, weakness fatigue. If a patient is exhibiting any of these signs, their appointment is cancelled, and instructed to call their primary care physician. Your appointment will be rescheduled for when you are afebrile and feel well again.
- Temperature checks-Patients will have their temperatures checked upon arrival to their appointment. If your temperature is over 100.4, you will be rescheduled.
- Recent travel?-If you have traveled domestically or internationally in the prior 10-14 days you should not be seen until 10-14 after your return, and only if afebrile/asymptomatic.
- Limit patient accompaniment by family members, friends, or children – Patients are encouraged to come to their appointments alone, or limit accompaniment to 1 person is necessary. Exceptions may be required (e.g., those who are frail or elderly who require help ambulating). Exceptions are only made when absolutely necessary and for the well-being of the patient and staff.
- Cleaning and disinfection – Performing rigorous procedures to clean and disinfect in our facility of care more frequently.
- Wearing personal protective equipment (PPE) – We continue to wear face masks and additional PPE for the safety of our patients and staff and we require all patients to wear face masks, masks are only removed if medically necessary.
- Waiting rooms – We have rearranged waiting rooms to ensure proper social distancing
We are committed to being there for our patients and communities and continue to provide a safe care environment. And as we all embrace a new care experience, we will continue to maintain strict safety precautions for you, your family and our staff.